We are looking for someone to join our team to help us manage customer success for our clients.
Since we are a LegalTech company this position revolves around the intersection of customer communications, legal drafting and supporting technical setups.
Don’t worry, you’ll be trained on the job! Just make sure you have the skills listed under ‘About You’.
We are accepting applications for the next two months and we fill the open position as soon as we’ve found the right candidate.
About the Position
Customer Success Manager (LegalTech)
The position is very dynamic and multi-sided. These are the most important aspects you’ll be working on:
Codekeeper is a LegalTech company that provides security related services to companies to protect their source code in different ways, including source code escrow and verification.
We have our HQ in The Hague in The Netherlands and have customers in most countries around the world.
We have an open ‘startup-like’ mentality and work inside a larger group of hi-tech web companies.
What else can you expect from us?
We are looking for someone who is ready for this challenge, but since it’s so specific we don’t expect you to have a lot of legal or technical experience. Any experience in those fields is a nice add-on but not a requirement.
We are looking for someone with an analytical mind, an eye for detail and getting things done work spirit.
You can expect a mindful onboarding process with ramp-up and time to learn. You can expect a team that listens, and to be heard. You can expect to give and provide direct feedback. You can expect to be counted on. You can expect to do your best work and build a career here.
We build our apps, our teams, and our company for the long haul, with a strong eye to other teams’ effectiveness & happiness, from design to support and operations. A healthy, resilient app starts with a healthy, resilient organization.
How to apply
Please send an application that speaks directly to how you would like to fill this position. There are no right answers or expectations. Show us your role in Codekeeper’s future and our role in yours. Address some of the work we do. Introduce yourself as a colleague. Feel free to respond in either Dutch or English.
Startupz.com is a startup studio that develops new products and services and then scales them into companies.
Check out our projects to get an idea of what we like to work on. Codekeeper has also been born and raised by Startupz.